The message lands first
Postbag saves a message before it speaks to your inbox, CRM, or anything else. A reply from Postbag means it has somewhere safe to wait.
Nothing gets quietly binned
Spam, a message from the wrong site, or a busy form all get a clear label and stay visible. Your inbox stays calm by default, but the record is yours to review.
Sending is patient
If an inbox or service is down, Postbag retries with longer pauses. When it comes back in time, the original message is ready to go. If the attempts run out, the send stays clearly marked and easy to retry once it is back.
Small promises with useful consequences
These are not settings you have to babysit. They are why you can hand a form to an agent, go make dinner, and trust the message will still be there.
- A reused idempotency key does not create two messages.
- Each destination keeps one sending record with its retry count and latest outcome.
- A daily note is planned once, with any retries kept on the same record.
- An old message keeps the meaning it had when it arrived.
- Your messages stay separate from everyone else’s.
Leaving is your call
Messages leave when you delete them or when your plan’s storage time ends: 90 days on Free, a year on Pro, two years on Team, and as long as you choose when you self-host. Test messages do not use your monthly allowance.
